Refund policy

Returns/Refunds

Due to the pre-owned and vintage nature of our items, all sales are final.

Each piece sold by Haute House is carefully inspected and described as accurately as possible, including any signs of wear, patina, or imperfections consistent with age and prior use. By purchasing from our site, you acknowledge and accept the condition of the item as described. If you have any questions regarding the condition of the item, please reach out, we are happy to help! 

 

Shipping Responsibility

Once an order has been shipped, Haute House is not responsible for lost, stolen, or delayed packages. We strongly recommend selecting insured shipping at checkout when available.